Terms & Conditions

We Accept these cards if you want to order by phone please call our sales line to order by phone
0345 658 1 888 ----- 0845 658 1888
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Applied when purchasing online only
1 . Magnetic products are designed to relax tense muscles, relieve discomfort and accelerate the healing process by increasing blood circulation in the area influenced by the magnet. Magnetic therapy devices work differently for each individual. There is no guarantee that they will relieve your particular tension, or your particular discomfort, or that they will accelerate the healing process of your particular injury. They work with varying results in various time frames for each individual. You will need to experiment in the use, placement, and effect of the products on yourself.

2. Our information is offered in a historical and educational context. Those experiencing health problems are advised to seek assistance from the qualified general practitioner of their choice.

3. All magnetic strengths stated correct as by our magnet producers

4.When Ordering From This Website Pure-u Offer a 14day Money back Guarantee (online purchases only) Less The Cost Of p&p as long as the goods supplied have not been altered in size by you or If you have requested us to alter any Bracelets .If the goods have been (worn or used, no refund can be offered as they can not be resold. return postage is not covered by us unless otherwise stated. If magnetic (bracelets) become faulty within the first 12mths we will be happy to repair or may exchange , if not miss used this is subject to wear and tear. copper bangles are only covered for 3mths as they will tarnish and bangles must be not be worn in water ,we may make repairs free of charge be agreement. Products like insoles will wear out if worn consistently every day. Note :(Animal products are none refundable )once used. Magnets within the bracelets may last up to ten years our styles may very slightly from the pictures shown. credit may be given by mutual agreement.

5. We will resize your bracelet free of charge if you Email or contact us with your wrist sizes before dispatch , if your product needs resizing after dispatch you may be charged  to cover postage & handling thank you for your understanding.

6.. Taking care of your magnetic jewellery - To prolong the gold plating & epoxy seals cleaning use a damp cloth do not spray with perfume cover with moisturizers Remove when swimming & bathing. ( Extra) care to be taken when (removing) Tungsten these bracelets may chip if dropped on a harden concrete floors
The warranty does not entitle you to replacements or refunds for lost or stolen items.
Accidental damage or miss use is (not covered ) In some cases we can repair there may be a cost subject to seeing the product In some circumstances it may not be possible to repair the damage caused.
This is a back to base (warranty) You would be responsible for return postage back to us pure u would not be responsible for any loss of item/s in transit. We recommend returning items recorded delivery.  This does not affect your statutory rights.

7. If your magnetic jewellery is outside of your warranty or where there is no proof of purchase, these services will be at a small cost involved. Charges must be paid to a pure u retailer.

8.Returns -UK & EEC Customers Returns - exchanges, faulty goods, credits, we will always try to help resolve any issues you may have quickly as possible Send to: pure-u Unit 4a Solhampton Farm Astley Worcestershire DY13 ORR    if you are unsure please call us on 0845 658 1888 or customer service 0333 5777 427.
Delivery Times are only a guide Not a guaranty  :
(2nd class recorded )3-5 working days -( 1st class recorded )1-3 working days-(Next working day) order before 2.30 (Europe) 7-10 working days unless delayed in customs- (Worldwide) 7-10 working days.
All postage times are approximate (except special delivery) which is next working day of dispatch.
Unfortunately from time to time the postal service my take longer to deliver and recorded delivery does not mean guaranteed time it simply means signed for. Orders placed after 2.30 are processed next working day unless with prior instruction. weekend orders are normally processed on the Monday with the exception of bank holiday's Thank you for you understanding
9. Unless stated our bangles are gold & silver plated, due to the base metal being copper they may tarnish Because of our body's different makeup we can not guarantee the life time of the plating, always squeeze your bangle evenly to suit your wrist size , this helps to maintain its shape. We DO not refund if goods loose there colour over time.

10. All information concerning the theory of magnetic therapy on this site has been obtained from a numerous sources. Pure-u has performed  NO scientific research into the effects of magnetic therapy and does not accept responsibility for any erroneous information displayed on this site we would like to make clear that although we believe in the value and legitimacy of magnetic therapy as an alternative healing technique, all users of the magnetic products available do so at their own risk t he degree of relief may very.
11. When ordering from us you are agreeing to these terms, terms & condition's may change from time to time.

Th e entire content of our website, including all copyright, pictures,trademarks including intellectual property rights it contains can not be reproduce or used commercially or for reward or gain and always remain the property of the Pure-U and its Brands. We will continue to fight those who attempt to abuse our name/s and brand to sell counterfeit and attempt to pass off products and try to deceive our customers .If feel this may be happening please contact us at  brand@pure-u.com  Thank you for your continued support in protecting our brand products.

1998-2021 Pure-U A family run company providing you with a powerful alternative for health & Fitness